Privacy Policy

NeighborWorks Rochester Privacy Policies

Privacy Policy

What does NeighborWorks® Rochester do with your personal information?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.

What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number(s) and income, account balances and payment history, and credit history and credit scores.

NeighborWorks Rochester Privacy Policies

How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons that NeighborWorks® Rochester chooses to share; and whether you can limit this sharing.

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus, NeighborWorks® Rochester does share your information. You may not limit this sharing.

NeighborWorks Rochester Privacy Policies

For our marketing purposes — to offer products and services to you, NeighborWorks® Rochester does share your information. You may limit this sharing.

For joint marketing with other financial companies — NeighborWorks® Rochester may share your information. You may limit this sharing.

For our affiliates' everyday business purposes — information about your transactions and experiences, NeighborWorks® Rochester does share your information. You may limit this sharing.

For our affiliates' everyday business purposes — information about your creditworthiness, NeighborWorks® Rochester does not share your information.

NeighborWorks Rochester Privacy Policies

For our affiliates to market to you — NeighborWorks® Rochester does not share your information.

For non-affiliates to market to you — NeighborWorks® Rochester does not share your information.


TO LIMIT OUR SHARING:

  • Call 585-327-4700 — our menu will prompt you through your choice(s) or
  • Visit us online at NWRochester.org

QUESTIONS:

  • Call 585-327-4700 — our menu will prompt you through your choice(s) or
  • Visit us online at NWRochester.org

Who We Are

Who is providing the notice? NeighborWorks® Rochester
NeighborWorks Rochester Privacy Policies

What We Do

How does NeighborWorks® Rochester protect my personal information? To protect your personal information from unauthorized access and use, we use extensive security measures that comply with federal law. These measures include computer safeguards and secured files.

How does NeighborWorks® Rochester collect my personal information? We collect your personal information, for example, when you: open an account, pay your bill or apply for a loan, or use a credit or debit card. We may also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing? Federal law gives you the right to limit only:
NeighborWorks Rochester Privacy Policies
  • Sharing for affiliates' everyday business purposes — information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.